This Privacy Policy explains how SaaSassins, LLC ("SaaSassins," "we," "us," or "our"), operated by [SaaSassins legal entity name — to be confirmed], collects, uses, shares, and protects information when you visit our website, communicate with us, or purchase PolishPoint — our productized, one-time-fee software deployment. We build custom software that businesses own outright; there is no recurring subscription for the PolishPoint product you purchase here.
Please read this policy together with our Terms and, if you opt into text messages, our SMS Terms. If you have any questions, contact us at hello@saasassins.com.
SaaSassins is a software development studio. The product purchased through this website's checkout is PolishPoint, a one-time-fee software deployment consisting of a base build plus optional add-on modules. You pay once via Stripe Checkout, and you own the delivered, deployed application. There is no recurring subscription tied to that purchase.
This policy applies to information we handle as the controller of our own business — that is, information you provide when you browse our site, contact us, purchase PolishPoint, complete our post-checkout intake form, or otherwise interact with SaaSassins. It describes our practices for our website and purchase flow.
This policy does not govern how a deployed PolishPoint application handles the personal data that you, as its owner, later collect from your own customers and users. When we process such data on your behalf in connection with delivering and supporting your deployment, that processing is governed by a separate Data Processing Agreement (DPA), and you act as the controller/business while we act as a processor/service provider. This Privacy Policy concerns SaaSassins' own data practices.
We collect the following categories of information:
We do not seek to collect sensitive or special-category information, and you should not submit it to us through the website or intake form. For purposes of U.S. state privacy laws such as the CCPA/CPRA, the categories above also serve as our disclosure of the categories of personal information we collect and may disclose to service providers; we do not collect sensitive personal information for the purpose of inferring characteristics.
We use the information we collect to:
We do not use the mobile number you provide for SMS for any purpose other than the messaging program you opted into and the support of that program.
Where the GDPR or similar laws apply, we rely on the following legal bases: performance of a contract (to process your purchase and build, deploy, and support your application); consent (to send SMS messages to those who explicitly opt in, which you may withdraw at any time); legitimate interests (to operate, secure, and improve our website and services, and to prevent fraud and abuse, balanced against your rights); and compliance with a legal obligation (to meet tax, accounting, and other legal requirements).
SaaSassins operates an SMS program through which we send recurring automated onboarding and service text messages to customers who explicitly opt in. Opt-in is explicit and is not a condition of purchasing PolishPoint. You provide your consent by affirmatively opting in through our post-checkout intake form; if you do not opt in, you will not receive these messages, and your purchase is unaffected.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Message and data rates may apply, and message frequency varies. You can opt out at any time by replying STOP to any message, and you can reply HELP for assistance. Our SMS messages are delivered using Twilio (A2P 10DLC). For complete program details, including how consent and opt-out work, please see our SMS Terms. You may also contact us at hello@saasassins.com with any questions.
We retain the information we collect for as long as needed to fulfill the purposes described in this policy — including completing your purchase, building and supporting your deployment, maintaining business and financial records, and complying with our legal obligations — and then delete or de-identify it in the ordinary course.
If you opted into SMS and later opt out, we stop sending messages and retain only the limited records necessary to honor your opt-out and to demonstrate compliance. Information held in routine, encrypted backups is deleted on our ordinary backup-retention cycle.
We implement appropriate technical and organizational measures designed to protect personal information against accidental or unlawful loss, alteration, unauthorized disclosure, or access. These measures include:
No method of transmission or storage is completely secure, so we cannot guarantee absolute security. You are responsible for safeguarding any credentials you use to access our services.
Depending on where you live, you may have rights regarding your personal information, including the right to access, correct, delete, or obtain a portable copy of the information we hold about you, and to opt out of certain processing. The categories of personal information we collect and disclose are described in Information We Collect above.
Because we do not sell personal information and do not "share" it for cross-context behavioral advertising, there is no sale or cross-context sharing for you to opt out of. We will not discriminate against you for exercising any of your privacy rights.
To exercise any of these rights, contact us at hello@saasassins.com. We will respond consistent with applicable law and may need to verify your identity before acting on a request; you may use an authorized agent where the law permits. You may also opt out of SMS at any time by replying STOP, and you may unsubscribe from non-essential emails using the link in those emails or by contacting us.
Jurisdiction-specific rights (for example, under the CCPA/CPRA, the GDPR, or other applicable laws) will be detailed here once our governing-law jurisdiction is confirmed. If you are an end-user whose data resides in a deployed PolishPoint application owned by one of our customers, please direct your request to that customer, who controls that data; we will assist them as required under our agreement with them.
Our website and PolishPoint purchase flow are intended for businesses and are not directed to children. We do not knowingly collect personal information from children under 13 (or under 16 where the GDPR or other applicable law sets a higher threshold). If you believe a child has provided us with personal information, please contact us at hello@saasassins.com and we will take appropriate steps to delete it.
SaaSassins operates from the United States, and the service providers we use to process information (Stripe, Resend, Twilio, and Vercel) may process information in the United States. If you access our website or purchase PolishPoint from outside the United States, you understand that your information may be transferred to, stored in, and processed in the United States and other locations where we or our service providers operate, which may have data-protection laws different from those in your country.
Where required by applicable law for transfers of personal information out of the EEA, the UK, or Switzerland, we rely on the European Commission's Standard Contractual Clauses (and the UK International Data Transfer Addendum, as applicable) as the safeguard for such cross-border transfers. You may contact us at hello@saasassins.com for more information about these safeguards.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "last updated" date below and, where appropriate, provide additional notice. Your continued use of our website or services after an update means you accept the revised policy.
If you have questions, requests, or concerns about this Privacy Policy or our data practices, contact us at hello@saasassins.com. You may also reach us by mail at [SaaSassins registered business mailing address — to be confirmed].
Transactional email from SaaSassins is sent from our saasassins.com domain (for example, orders@saasassins.com and hello@saasassins.com). For related terms, see our Terms, our SMS Terms, and our PolishPoint product page.